Woof Gang Bakery & Grooming Orlando

This is such a happy place - I would give it 6 starts if I could! The best experience I have ever had with any groomers. Great retail section and great grooming. You can tell the owner really cares about the experience they provide. Thank you so much!

We love Len! He takes good care of our pup and always has a great time together.

Took 8 yr old Pom. Requested no lion cut and trim dew claws and gentleman acknowledged knowing what dew claws are. Dew claws not touched. Choppy rushed cut. Legs not feathered and uneven. Hair between toes not trimmed. Butt not trimmed - had to ask groomer to come to lobby to trim her butt. Belly shaved spotty. I actually thought my husband tried a home trim and was tricking me about a professional groomer.

Do NOT take your four-legged here!! I made an appointment for my son’s little three pound Yorkie to be groomed, expecting the same level of service I’ve received with my dogs at another Woof Gang. Sadly, it couldn’t been more different. We picked him up and he was HORRIBLY uneven EVERYWHERE! It was almost laughable. She said he was squirmy and hard to groom. But what happened next could have ended in tragedy. She was holding him and he got excited and lept right out of her arms and was headed to the ground head first and would have had he not landed in a bucket full of treats. There was no apology, no anything for this. We paid and left, still in shock, but then began discussing it and decided that kind of money deserved a decent groom. We went back inside, and the girl at the register took us to the back where another groomer was working on a dog, but was asked to clean my son’s dog up. He spent about seven or eight minutes on him, and he looked completely different. It was night and day. They tried to blame the very poor, first grooming on my sons dog not staying still, but the second groomer had no issue with that at all. The skinny of it is this, the first groomer, did a horrible job, didn’t even know how to hold the dog when he left out of her arms, and they were OK to let him go with such a poor job. Not OK! Additionally, they invited us in the back to watch as he was groomed. I think we would all agree it is very stressful for our pets to be apart from us, and to be bathed and groomed. One would think there would be either no music at all, or something calming. Not so at this establishment. They were playing the heaviest of metal rock you can imagine. I felt so bad for the dogs. Stay away!

I went to the Dr. Phillips location by the Conroy-Windermere and Dr. Phillips Rd location by Fresh Market. Customer service is great, but holy overpriced food. If you want to pay double or triple for your pet's food for whatever reason, this place was made for you. Everything they have can either be found elsewhere locally or online. I already own most of the items that were on big display. I initially came in because I just wanted to buy ice cream for our three dogs, or doggie whipped cream as a special treat. They had neither so I grabbed three cupcakes and three trout sticks. It came out to around $40. The cupcakes were $8/per and the trout sticks were probably $3/ea. Nothing, I mean nothing, is priced at the store. One must ask. That is usually a good enough reason for me to leave the store but I was there and I wanted to treat my dogs. I'm a lifelong DP resident, and while we all generally have more money to "throw around" here compared to other areas, I don't believe one should throw money around for that reason. There are far too many underfunded, legitimate causes out there that could have used the extra $12 these fall-apart cupcakes that not one of my three dogs ate took. They didn't eat the trout sticks either. Woof Gang is not hurting for profit to the point they need to charge what they do, and if they were, overpricing to the point of ridiculousness is not how to save a struggling business. Again, great staff, they were kind and accommodating and I didn't mention anything about the cost because they don't set the prices.